Returns & Exchanges
At Vault of Midnight, we want you to be completely satisfied with your haul, which is why we offer a 30-day return window for items in their original, unopened condition. Whether it's a misprinted comic or a board game that wasn't quite right, our team is here to ensure your collection remains legendary.
Verify Eligibility
Ensure your item is in its original packaging, unopened, and accompanied by the original receipt or digital order confirmation.
Initiate Your Return
Contact our support team via email or visit one of our physical storefronts to begin the return authorization process.
Package and Ship
Securely pack your items to prevent damage during transit and include your return authorization slip inside the box.
Receive Refund or Credit
Once our team inspects the returned goods, we will issue a refund to your original payment method or provide store credit for your next adventure.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing